{"id":3329,"date":"2024-11-28T14:31:33","date_gmt":"2024-11-28T14:31:33","guid":{"rendered":"https:\/\/cerviolahotel.com\/?page_id=3329"},"modified":"2025-07-24T14:10:52","modified_gmt":"2025-07-24T14:10:52","slug":"refund-cancellation-policy-for-cerviola-hotel","status":"publish","type":"page","link":"https:\/\/cerviolahotel.com\/da\/refund-cancellation-policy-for-cerviola-hotel\/","title":{"rendered":"Tilbagebetalings- og afbestillingsregler for Cerviola Hotel"},"content":{"rendered":"<p><strong>Ikrafttr\u00e6delsesdato: 23. september 2024<\/strong><\/p><p>Denne <strong>Tilbagebetaling og afbestillingspolitik<\/strong> beskriver vilk\u00e5r og betingelser for aflysninger, tilbagebetalinger og \u00e6ndringer af reservationer foretaget p\u00e5 <strong>Cerviola Hotel<\/strong>. N\u00e5r du foretager en reservation hos os, accepterer du at overholde denne politik.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">1. Generel afbestillingspolitik<\/h3><p><strong>Gratis afbestillingsperiode:<\/strong><br>Reservationer kan annulleres gratis op til 7 dage f\u00f8r ankomstdatoen.<br>Hvis en afbestilling foretages inden for 7 dage f\u00f8r ankomstdatoen, vil der blive opkr\u00e6vet et afbestillingsgebyr svarende til det fulde bookingbel\u00f8b.<\/p><p><strong>Politik for udeblivelse:<\/strong><br>Hvis du ikke tjekker ind p\u00e5 den planlagte ankomstdato uden forudg\u00e5ende varsel, vil der blive opkr\u00e6vet et afbestillingsgebyr p\u00e5 \u00e9n nat.<br>Hotellet forbeholder sig ret til at annullere de resterende n\u00e6tter af reservationen, hvis der ikke modtages nogen meddelelse fra g\u00e6sten.<\/p><p><strong>Politik for stop af salg:<\/strong><br>Anmodninger om stop for salg kan udstedes af <strong>Cerviola Hotel<\/strong> til enhver tid og uden betingelser. G\u00e6ster, der er ber\u00f8rt af Stop Sale, f\u00e5r besked via e-mail eller telefon.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">2. Bookinger, der ikke kan refunderes<\/h3><p>For visse prisplaner eller kampagnetilbud, der er m\u00e6rket som <strong>ikke-refunderbar<\/strong>Der gives ingen refusion under nogen omst\u00e6ndigheder, heller ikke ved aflysning, udeblivelse eller tidlig afrejse.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">3. \u00c6ndringer af reservationer<\/h3><p><strong>Anmodninger om \u00e6ndringer:<\/strong><br>\u00c6ndringer af din reservation, s\u00e5som dato\u00e6ndringer eller justeringer af v\u00e6relsestype, er underlagt tilg\u00e6ngelighed og prisforskelle.<br>Anmodninger om \u00e6ndringer skal ske mindst 7 dage f\u00f8r ankomstdatoen.<\/p><p><strong>Tidlig afgang:<\/strong><br>Der gives ingen refusion for ubrugte n\u00e6tter i tilf\u00e6lde af tidlig afrejse, medmindre andet er angivet i reservationsbetingelserne.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">4. Betalingsbetingelser<\/h3><p>Fuld betaling kan v\u00e6re p\u00e5kr\u00e6vet p\u00e5 bookingtidspunktet eller ved check-in, afh\u00e6ngigt af den valgte prisplan.<br>G\u00e6ster skal betale et eventuelt udest\u00e5ende ved check-in, enten med kreditkort eller kontant, medmindre der er aftalt forudbetaling.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">5. Politik for tilbagebetaling<\/h3><p><strong>Berettigelse til tilbagebetaling:<\/strong><br>Tilbagebetaling sker kun ved afbestilling inden for den gratis afbestillingsperiode eller i tilf\u00e6lde, hvor hotellet ikke er i stand til at opfylde en bekr\u00e6ftet reservation p\u00e5 grund af uforudsete omst\u00e6ndigheder.<\/p><p><strong>Tilbagebetalingsproces:<\/strong><br>Refusioner vil blive krediteret tilbage til den oprindelige betalingsmetode, der blev brugt under bookingen.<br>Tillad venligst <strong>7-14 arbejdsdage<\/strong> for tilbagebetalingen at blive behandlet, afh\u00e6ngigt af din betalingsudbyder.<\/p><p><strong>Ikke-refunderbare indskud:<\/strong><br>Depositum for gruppebookinger, arrangementer eller s\u00e6rlige kampagner refunderes ikke, medmindre det udtrykkeligt er angivet i bookingaftalen.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">6. Force Majeure<\/h3><p><strong>Cerviola Hotel<\/strong> er ikke ansvarlig for aflysninger eller tilbagebetalinger p\u00e5 grund af begivenheder, der ligger uden for dets rimelige kontrol, herunder men ikke begr\u00e6nset til naturkatastrofer, strejker, pandemier, regeringshandlinger eller andre uforudsete omst\u00e6ndigheder.<\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><h3 class=\"wp-block-heading\">7. Kontaktoplysninger<\/h3><p>Hvis du har sp\u00f8rgsm\u00e5l eller brug for hj\u00e6lp til aflysninger, \u00e6ndringer eller tilbagebetalinger, bedes du kontakte os:<\/p><p><strong>Cerviola Hotel<\/strong><br>14 Triq il-Bajja s-Sabi\u0127a,<br>Bir\u017cebbu\u0121a, BB\u0120 153, Malta<br><strong>E-mail:<\/strong> <a>reservations@cerviolahotel.com<\/a><br><strong>Telefon:<\/strong> +356 1234 5678<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: 23 September 2024 This Refund &amp; Cancellation Policy outlines the terms and conditions for cancellations, refunds, and changes to reservations made at Cerviola Hotel. By making a reservation with us, you agree to comply with this policy. 1. General Cancellation Policy Free Cancellation Period:Reservations can be cancelled free of charge up to 7 &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-3329","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/pages\/3329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/comments?post=3329"}],"version-history":[{"count":2,"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/pages\/3329\/revisions"}],"predecessor-version":[{"id":3612,"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/pages\/3329\/revisions\/3612"}],"wp:attachment":[{"href":"https:\/\/cerviolahotel.com\/da\/wp-json\/wp\/v2\/media?parent=3329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}