Cookie Policy for Cerviola Hotel
Effective Date: 23 September 2024
Welcome to the Cookie Policy of Cerviola Hotel. This policy explains how and why cookies and similar tracking technologies are used when you visit our website, https://cerviolahotel.com (“Website”). By using the Website, you consent to the use of cookies in accordance with this policy. If you do not agree with our cookie practices, please adjust your browser settings or refrain from using the Website.
1. Who We Are
Cerviola Hotel is located at 14 Triq il-Bajja s-Sabiħa, Birżebbuġa, BBĠ 153, Malta. We are committed to protecting your privacy and personal data in compliance with the EU General Data Protection Regulation (GDPR). For any privacy-related concerns, you can contact us at [email protected].
2. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. These files allow a website to recognize your device and store information about your preferences or past actions. Cookies help improve website functionality, user experience, and provide insights to the website owners.
Types of Cookies:
- Session cookies: Temporary cookies that expire when you close your browser.
- Persistent cookies: Remain on your device until they expire or are manually deleted.
- First-party cookies: Set directly by our Website (e.g., cookies from Cerviola Hotel).
- Third-party cookies: Set by external services or vendors that we use on our Website.
3. Types of Cookies We Use
a. Essential Cookies
These cookies are necessary for the proper functioning of the Website.
Purpose: Ensure the functionality of the Website.
Examples: Authentication cookies, security cookies.
Retention Period: Session cookies, deleted when you close your browser.
b. Performance Cookies
These cookies help us understand how visitors interact with the Website by collecting anonymous information.
Purpose: Monitor website performance and usage patterns.
Examples: Google Analytics cookies.
Retention Period: Session-based or persistent.
c. Functional Cookies
These remember your choices, such as language preferences or region.
Purpose: Enhance website functionality and user experience.
Examples: Language selection cookies.
Retention Period: Typically persistent.
d. Advertising/Targeting Cookies
These cookies deliver relevant advertisements and measure ad effectiveness.
Purpose: Target ads and measure campaign performance.
Examples: Google AdWords, Facebook Pixel.
Retention Period: Persistent.
e. Social Media Cookies
These allow you to share content on platforms like Facebook or Instagram.
Purpose: Enable sharing and interaction with social platforms.
Examples: Facebook, Instagram share buttons.
Retention Period: Persistent.
4. Third-Party Cookies
We use third-party services that may place cookies on your device, including:
- Google Analytics: For analytics and traffic insights.
- Facebook Pixel: For conversion tracking and ad optimization.
We do not control third-party cookies. Manage them through your browser settings or third-party tools such as Google’s opt-out tool or Facebook’s Ad Preferences.
5. How to Manage Cookies
You can accept or reject cookies at any time:
- Browser Settings: Most browsers allow you to disable cookies. Note that disabling cookies may affect website functionality.
- Opt-Out Tools: Use tools like Google Analytics Opt-out Browser Add-on.
- Cookie Banner: On your first visit, a banner allows you to accept or decline cookies. You can change your preferences anytime via our [cookie management tool/link] (insert link if available).
6. Retention Period
- Session Cookies: Deleted when the browser is closed.
- Persistent Cookies: Remain for a set period or until manually removed.
Retention durations for each cookie type can be viewed in our cookie management tool.
7. Legal Basis for Processing Cookies
Under GDPR, our legal bases are:
- Essential Cookies: Legitimate interest in site operation.
- Performance, Functional, Advertising Cookies: Consent provided via cookie banner.
Consent can be withdrawn at any time through browser settings or the banner.
8. Your Rights
You have the following rights regarding data collected via cookies:
- Access – View what personal data is held.
- Rectification – Correct inaccurate data.
- Erasure – Request data deletion.
- Restriction – Limit processing.
- Objection – Object to processing for specific uses.
For requests, contact [email protected].
9. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, regulations, or practices. Updates will be posted on this page with a new effective date. Please review this policy regularly.
10. Contact Us
For questions about our use of cookies or to exercise your rights, contact:
Email: [email protected]
Address: Cerviola Hotel, 14 Triq il-Bajja s-Sabiħa, Birżebbuġa, BBĠ 153, Malta